This help article applies to users on Fresh Projects Version 2.
Which version of Fresh Projects am I using?
00:00: A credit note can be raised against a designated sub-proje of the project for a specified
00:04: amount on a finalised invoice.
00:07: This serves as a partial void which allows you to amend the invoice whilst ensuring
00:12: that a paper trail remains for auditing purposes.
00:16: First, select "Financials" from the main menu.
00:21: Then,
00:21: select "Invoicing & Expenses".
00:25: Select the date range to search for the invoice to which you want to add a credit
00:29: note.
00:31: Then, click "Details" to open the detailed view of the applicable invoice.
00:37: Click the three dots icon and select "Generate Credit Note" from the dropdown.
00:43: The credit note editor will then open, reflecting the current detail of the invoice.
00:48: Towards the right of the pop-up,
00:50: you will be able to enter the VAT exclusive amounts that need to be credited for the
00:54: relevant sub-projects.
00:58: You also have the option of editing the Document Date.
01:02: The Income Period can also be adjusted.
01:06: As well as adding any Notes to record specific details.
01:11: Click "Generate Credit Note" to complete the process.
01:16: After generating a credit note,
01:18: you will notice the invoice number had changed,
01:20: and now has a credit note number added to it in red text.
01:25: After selecting "Details" of the changed invoice,
01:28: the invoice information pop-up will populate with the credit note addition highlighted by
01:32: a red banner.
01:34: From here you will also see the option to download the credit note.
01:40: You have successfully learned how to generate and download credit notes within Fresh
01:44: Projects.