This help article applies to users on Fresh Projects Version 2.
Which version of Fresh Projects am I using?
00:00: Often, when the Fresh Project's web page looks like it has not loaded entirely or
00:02: has an
00:05: incorrect layout, it may be a cache issue. Data stored in the cache blocks the
00:08: site's latest
00:11: updates from loading correctly. By clearing this data, the website's newest version
00:14: can be accessed.
00:19: Let's take a look at how to clear your cache using Google Chrome as your web
00:21: browser.
00:25: After navigating to your fresh projects account via google chrome. Type in "ctrl +
00:28: shift +
00:31: I", on a windows PC. Or "option + command + I", on a Mac. Select applications
00:38: from the developer tools window that will appear on the right side of your screen.
00:46: Then, select the storage option under the applications menu.
00:52: Click the "clear site data" button beneath the doughnut chart.
00:56: Let's take a look at how to clear your cache using Firefox as your web browser.
01:02: Navigate to your fresh projects account via Mozilla Firefox. Then, click
01:06: on the padlock icon to the left of the search bar.
01:12: Select the "clear cookies and site data" option.
01:17: A pop-up window will then appear on your screen asking you to confirm your action.
01:20: Select "Remove".
01:25: Let's take a look at how to clear your cache using Microsoft Edge as your web
01:27: browser.
01:31: After navigating to your fresh projects account via google chrome. Type in "ctrl +
01:34: shift +
01:37: I", on a windows PC. Or "option + command + I", on a Mac. Select applications
01:44: from the developer tools window that will appear on the right side of your screen.
01:52: Then, select the storage option under the applications menu.
01:58: Click the "clear site data" button beneath the doughnut chart.
02:02: We hope this article was helpful. If you have any questions, please do not
02:07: hesitate to reach out to us. Our support team is always happy to help!