This help article applies to users on Fresh Memory.. 
More information on Fresh Memory 


00:00: This article outlines the steps to grant Outlook admin consent via the Fresh Memory

00:04: admin portal.

00:07: Once you choose to grant consent,

00:09: you will be guided through the consent process within Microsoft 365.

00:15: From within your Fresh Memory Admin portal,

00:17: select "Company Setup".

00:21: Then, in the top right-hand corner,

00:23: you will find the option to "Grant Outlook Admin Consent."

00:28: You will then be taken to an account selection page.

00:32: Under "Pick an account" select the Microsoft account you want to use for granting

00:36: admin consent and complete the authentication prompts that follow.

00:41: Make sure to sign in with an account that holds Outlook admin rights.

00:46: If you sign in with an ordinary account, Microsoft will not offer you the option to

00:51: approve on behalf of your organisation.

00:55: You have now successfully navigated the Fresh Memory admin portal settings to grant

00:59: Outlook admin consent through Microsoft 365.