Fresh Projects

00:00: This article explains how to find and copy your add-in logs for support.

00:05: First open a Fresh Memory panel from within your Outlook, and select the three dots

00:10: icon.

00:12: Then,

00:12: select "Settings" from the drop-down list.

00:16: At the bottom of the settings panel,

00:18: select "View Logs".

00:21: Then select "Copy",

00:22: and exit out

00:25: On the same settings panel you will see our support email,

00:28: which you can then select and directly share your copied logs with our support team.

00:34: You have now successfully found, copied and shared your add-in logs with support.