A credit note can be raised against a designated stage of the project for a specified amount on a finalised invoice. This serves as a partial void which allows you to amend the invoice whilst ensuring that a paper trail remains for auditing purposes.
A credit note can be raised against a finalised invoice as follows:
- Begin by opening the finalised invoice that requires a partial void.
- Focusing near the bottom of the invoice editor, click the three dots and select Generate Credit Note from the dropdown.
- The credit note editor will then open, reflecting the current detail of the invoice. Towards the right of the pop-up, you will be able to enter the VAT exclusive amounts that need to be credited for the relevant stages.
- You also have the option of editing the Document Date, and Income Period as well as adding any Notes to record specific details.
- Once you've entered the necessary information, click Generate Credit Note to complete the process. The credit note will then be generated according to your credit note template which can then be exported.
In the event that you do not yet have a credit note template set up, please reach out to us and we'll help in creating one for you!
We hope this article was helpful. If you have any questions, please do not hesitate to reach out to us. Our support team is always happy to help!