Once an invoice has been finalised, no changes can be made to its contents. In cases where the original invoice is incorrect, it will need to be voided before raising a new corrected invoice.


Voiding an invoice can be done as follows:


  1. In the main menu, click Financials and select Invoicing & Expenses from the drop-down list. 


  2. Open the Month wherein the invoice was created.

  3. Open the Invoicing tab, and click the invoice that needs to be voided.

  4. Now, click the three dots and select Void this Invoice.

  5. The invoice will then be voided, with a Credit Note against it and will become highlighted in red to indicate this.

We hope this article was helpful. If you have any questions, please do not hesitate to reach out to us. Our support team is always happy to help!